Someone sent an email that was clearly meant for one person, but somehow it went to the entire company. Not like a small group either, I mean everyone. Hundreds of people. The subject line was just "quick question," which already felt ominous.
The email itself was harmless, just asking about a document, but within about 30 seconds someone replied-all with "I think you meant to send this to one person," which is the exact moment everything fell apart. Because then someone else replied-all saying "Please remove me from this thread." And then another person replied-all saying the same thing. And then another. Within like two minutes, the entire company was stuck in a loop of people replying-all to say they didn't want to be included in the replies that they were actively contributing to. At one point someone tried to be helpful and sent a message that said "Everyone please stop replying-all," which of course was also sent to everyone. That one got at least 15 replies. Someone wrote "Agreed." Someone else wrote "Seconded." One person just replied "STOP."
It did not stop.
About 10 minutes in, people started getting creative. Someone replied-all with a meme. Someone else said, "While I have everyone here, does anyone know where the good pens are?" which honestly felt fair at that point. Then a manager jumped in and said, "Let's all be mindful of inbox volume," which felt like trying to stop a flood with a paper towel. The best part was one person who replied-all with "Unsubscribe," like this was a newsletter and not a crisis we were actively creating together. By the time it finally died down, there were over 100 emails in the thread, none of which answered the original question. No one ever addressed the document.
The next day we all just went back to normal like it didn't happen, but you could tell everyone remembered. There was this quiet understanding that if it happened again, we would absolutely do the exact same thing.
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